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Child Care Frequently Asked Questions

How much will ICCP pay?
The amount of assistance a family receives from this program is based on the amount of hours the parents are working, in school or participating in approved activities. It also is based on income and the cost of child care. Payments are sent directly to the child care provider for the amount the family qualifies for. 

Parents must pay the provider for all of the costs not covered by the program. The program can only pay up to a certain amount for the cost of child care. This amount is different depending on the age of the child and the location and type of provider selected. If a provider charges more than the ICCP limit, parents will have to pay the difference. Parents are responsible for any amount over the maximum and for the amount of the co-payment. Most parents will have to pay for a portion of their child care costs.

Example:
Name of Parent: Jones
Name of Provider: Happy Days Day Care
Month: May
People in Household: 4
Monthly Income: $1,500
Child in Care: Judy
Judy's Child Care Amount for May: $375
Child in Care: James
James' Child Care Amount for May: $300
Total Child Care for May: $675
Total ICCP Payment: $533.25
Parent Co-Payment: $141.75

When does ICCP make its portion of the payments?
Payments will be made the first week of the month following the month the care was provided. For example, the payment for April child care services will be made in the first week of May.

What will ICCP not pay for?
Late Charges: ICCP will not pay fees charged to families who do not pick up their children on time, or to families who do not pay their provider on time.

Termination Notice: ICCP will not pay fees charged to families when they decide not to continue to use a provider and do not notify the provider in advance.

What happens if my care provider or I don't report a change?
If more money is paid to a provider than a family is eligible to receive because the parents did not report a change, the parents must repay the Department of Health and Welfare. That is why it is important to report changes as soon as you are aware of them. If providers receive more money than they are entitled to because they failed to report a change, they must return it to the Department of Health and Welfare. The following situations may cause overpayments:

  • Failing to report a change in costs of care;
  • Not caring for the child; or
  • Misrepresenting their charges.

Does ICCP send out monthly information about my child care assistance?
At the beginning of each month, parents and their child care provider will receive a notice in the mail explaining how much ICCP expects to cover. Each family participating in the program will get a notice. The information on these notices is important because it will tell parents and providers what the Department anticipates paying child care for the month and what the parent must pay.

Both parents and providers must tell the Department if the information on the notices is not correct. Parents and providers can help make sure payments are correct by reporting any changes as soon as they know about them.

The notice parents receive at the beginning of the month will have the following information:

  • The month the payment is being made for;
  • The number of people in the household;
  • The family’s income ICCP used to set the co-payment amount;
  • The name of the child care provider; 
  • A list of each child being cared for and the amount the provider is charging for each child;
  • The amount of the total cost that ICCP will pay; and
  • The amount the family will have to pay, the difference between the amount charged and ICCP’s payment (the co-payment).

Notices providers receive at the beginning of the month will have the following information:

  • The month the payment is being made for;
  • The name of each child in the family being cared for;
  • The amount the provider is charging to care for each child;
  • The amount covered by the ICCP for each child; and
  • The amount the family must pay, the difference between the provider’s charges and the ICCP’s payment (the co-payment).

Will I receive any confirmation that ICCP has made a payment?
When the payment is made, parents will receive a notice telling them the amount of payment. When the payment is made, providers will receive a detailed explanation about how much was paid for each child. This will be different from a notice because it will list all of the payments made for each child in the provider’s care.