Promoting and protecting the health and safety of all Idahoans
Español    About Us    Contact Us    Careers   
December 12, 2018

ATTENTION: EBT Card Users | ATENCIÓN Usuarios de tarjetas EBT

TANF State Plan

The State of Idaho will accept public comment on its Temporary Assistance for Needy Families (TANF) State Plan for FFY2020-2022. 

The deadline for public comment is Friday, December 14th, 2018.

The draft plan is available for review the State Plan on our website under the link for TANF Draft State Plan 2020-2022.

Temporary Assistance for Needy Families is a block grant that is used to provide cash assistance, services and work programs for
needy families, utilizing federal TANF funds along with state funds to develop and deliver services to needy families.


Anyone wishing to offer comments in person, may attend our Public Hearing on 

Monday November 26th, 2018
on the 2nd Floor of the Pete T. Cenarrusa Building
Department of Health and Welfare

The address is 450 W. State St., Boise, ID 83720.
Please, check-in at the security 
station on your way into the building.


Comments may be mailed to:

Idaho Department of Health & Welfare
TANF Program, 2nd floor
Attn : Allison Demarest
P O Box 83720
Boise, ID 


Comments may be delivered to:

Idaho Department of Health & Welfare
TANF Program, 2nd floor
450 W. State St.
Boise, ID 

Comments may be emailed to

Using your EBT card

The first time you're found eligible for TAFI, AABD, or Supplemental Nutrition Assistance Program (SNAP) benefits, also known as food stamps, you will receive a Quest Electronic Benefits Card (EBT) card. If you apply in one of our offices, you will receive your card immediately upon approval; if you apply by mail (or fax), you will receive your card by mail.


Image of the Idaho Quest EBT card. Using your Quest EBT card
  • Keep your card with you in your purse or wallet so that you'll have it when you visit a store that accepts Quest cards.
  • Your Quest EBT account will be "re-loaded" on the first of each month for TAFI or AABD, for as long as you receive benefits.
  • SNAP cardholders will receive their benefits according to their assigned issuance date, which is based on the last digit of the cardholder's birth year. To learn more about what day SNAP benefits will be posted to your EBT card click here
Telephone icon.

Need a replacement card?
Lost or damaged your card?  Call the Quest card customer service line at 1-888-432-4328 to request a new card.  Local offices will not issue a replacement card.


Magnifying glass icon.

Additional information

  • Your EBT card is permanent.  Don't throw it away, keep it!
  • If you lose benefits and then get benefits again, you'll use the same card.
  • Check the balance of your Quest EBT account by calling 1-888-432-4328 or going online at
  • Any unused balance from previous months will accrue and be added to the next monthly allotment.
  • If your card is not used for 365 consecutive days, a portion of your benefit will be removed from your account.
  • For additional information, review How to Use Your Idaho Quest Card.