WIC training resources and WISPr quick reference cards (QRCs)
WISPr quick reference cards (QRCs)
Add a family/participant
Breastfeeding equipment/peer counseling
Card management
Certification
Nutrition assessment / health screen
Miscellaneous functions
VOC / transfer families and participants
Training resources
Activities / directions
Applying & participation
- Confidentiality guidebook
- Eligibility guidebook
- No proof & temporary certification (income) FAQ
- VOC missing proofs, 1st and 2nd contact
- State VOC contact information
- Income Q&A
- Report 440 training
- Military pay - LES
- Certify Billy missed opportunity - video
- Certify Billy solution - video
- You have to bring the kids - video
- We want to see your children - video
- Document demand - video
- Document request - video
- Referrals guidebook
Customer service / civil rights
- Customer service / communications guidebook
- Missed her appointment - video
- Miscarriage - video
- Miscarriage empathy - video
- Needs formula - video
- Gets help - video
- One month problem solve - video
- Leaves success - video
- Leaves missed opportunity - video
- Mom wants a package change - video
- Appointment missed opportunity - video
- Civil rights certificate
- 2024 Idaho WIC Staff Annual Civil Rights Training
Health and nutrition assessment
Nutrition care manual
Participant centered education (PCE)
Other training resources
NEAT calls
- ARPA overview, formula issuance for less than 1 month of age - NEAT January 2024
- 2023 September NEAT call
- 2023 May NEAT call
- 2022 November NEAT call
- 2022 September NEAT call
- 2022 May NEAT call
- 2022 March NEAT call
- 2022 January NEAT call
- 2021 November NEAT call
- 2021 July NEAT call
- 2021 May NEAT call
- 2021 March NEAT call
- 2021 January NEAT call
- 2020 November NEAT call
Training calls
- 2024 February training call - ARPA waivers
- 2023 December training call - food list intensive overview
- 2023 October training call - troubleshooting shopper issues, referrals resources, participant education materials
- 2023 August training call - ACES 101 training
- 2023 April training call -searching for participants, changing dobs, guidebook training
- 2022 December training call - Dr. Yum handouts, hemoglobin changes, card pending error
- 2022 April training call - vendor issues, non-ME related guidebooks and checklist
- 2022 February training call - food list guidebook, McKesson training
- 2021 August training call – video - food List update, duplicate accounts, WISPr troubleshooting
- 2021 April training call
- 2021 Assessment and resiliency training
- 2021 December Substance abuse and referrals training call