Promoting and protecting the health and safety of all Idahoans
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Frequently Asked Questions

 

 

How can I apply for health coverage?
The Application for Assistance can be printed from this website.  If you are unable to print the application, you can go to your local Health and Welfare office and pick up an application or you can call your local office and ask for an application to be mailed to you.  

Idaho CareLine can provide information on applying and send you an application.  Call 2-1-1 or (800) 926-2588 (TDD (205) 332-7205 if you are hearing impaired).

After you have completed and signed the application, bring or mail the application to your local Health and Welfare Office.

 

What documents will I need to turn in along with my application?
You will need to turn in original documents when applying for health coverage.  Verifying Documentation outlines what  documentation you will need to provide with your application. 

How long will I have to wait after turning in my application to find out if my family or I qualify?
The average time to have your application processed is around three weeks.  If you are able to turn in all of the documents we need at the time you turn in your application, it may help cut down on the waiting time.

How will I know if my family or I qualify for health coverage?
You will get a letter in the mail that will tell you if you or your family is eligible for health coverage.  If eligible, the letter will say when health coverage begins.  If not eligible, the letter will explain why.  It is possible that some family members can qualify while others may not.

How do I use my health coverage when I visit a doctor or other medical provider?
You will receive a medical card in the mail for each person in your family who qualifies for Medicaid or SCHIP.  Take this card with you whenever you have a medical appointment.  If you have private health insurance or Medicare, be sure to tell the medical provider about the additonal coverage.