What is WITS?
Web Infrastructure for Treatment Services (WITS) is a web-based application designed to capture client treatment data and satisfy mandatory government reporting requirements for the planning, administration, and monitoring of Substance Use Disorder (SUD)/Mental Health programs.
Although originally designed as a SUD data collection and management system, WITS has evolved as an advanced Electronic Health Record System (EHR). As an EHR system, WITS is capable of handling multiple simultaneous users and thousands of patient's records. WITS can assist in creating and managing clients, staff, facilities, and agencies collecting treatment data. The WITS software is compliant with all safety and security requirements of the Health Insurance Portability and Accountability Act (HIPAA).
What is the WITS/GAIN Interface?
The WITS/GAIN Interface is unique to Idaho; allowing identified users the ability to access the GAIN Family of Assessments through the WITS System. Identified users will have the ability to administer, edit, and save the GAIN Quick, GAIN Short Screener, and/or the GAIN-I in the WITS system.
Who Can Access WITS?
WITS is available to agencies and users as defined by the Department. Agencies are defined as organizations currently in partnership with DHW who will need to utilize WITS to perform agencies duties related to data entry and client care. Authorized Users are defined as persons working for an approved agency who need access to WITS to perform job specific duties. Users who are approved to use WITS will be given a username, password, and pin to access the interface.
The Department has created a Tiered Help Desk Support System to assist you as questions or problems arise. Please follow these guidelines to receive assistance:
- Reference the appropriate WITS/GAIN User Guide(s).
- Contact your Agencies “WITS/GAIN Agency Administrator.” The WITS/GAIN Agency Administrator(s) are trained in the WITS system and are available to assist you with troubleshooting. If you are unsure of the WITS/GAIN Agency Administrator for your agency contact your supervisor or Agency Director.
- If the WITS/GAIN Agency Administrator is unable to resolve your problem, he/she can contact the Idaho Statewide WITS/GAIN Administrator for assistance.
- If the Idaho Statewide WITS/GAIN Administrator is unable to resolve the problem, he/she will contact the WITS Vendor (FEI) helpdesk or the GAIN vendor (Chestnut Health Systems) helpdesk for additional support.