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January 17, 2019

Using your Medicaid card

The first time you’re found eligible for Medicaid coverage, the Department will mail you a permanent Medicaid identification card.  You should receive this no more than 14 days after you get a letter telling you that you are eligible. 

Image of Idaho Medicaid card. Using your Idaho Medicaid card
  • Keep your card with you in your purse or wallet so that you'll have it with you to show your doctor, dentist, or pharmacy.
  • Always ask - before you get medical services - if the healthcare provider or pharmacy will accept Medicaid as payment.  Not all providers accept Medicaid.
  • Can't find what you're looking for about using your Medicaid card?  Call 1-877-456-1233.
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Need a replacement card?
Lost or damaged your card?  Didn't receive it within 14 days after getting the notice telling you that you are eligible?  Call 1-877-456-1233.


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Additional information

  • Your Medicaid card is permanent. Don’t throw it away, keep it!
  • If you lose benefits and then get benefits again, you’ll use the same card.
  • Report any name changes right away, because your card might not work at providers’ offices if you’re going by a different name than what appears on your Medicaid card.