Counseling Assistance for Frontline Workers


Idaho recognizes that the stress of responding to the COVID-19 pandemic put you — healthcare professionals, first responders, and other frontline professionals — at an increased risk for experiencing secondary traumatic stress reactions. We are here to help.


Types of Services
Benefit Navigation Services
  • Benefit navigation services and guidance to available resources, accessible 8 a.m. to 6 p.m. Monday - Thursday, and 8 a.m. to 5 p.m. (MT) Friday
  • 24 hour, 7-day-a-week access to telephonic crisis counselors
5-Session Professional Assistance Program
  • Sessions are available via telehealth services or, when appropriate given social distancing measures, face-to-face. Sessions can be individual, couples, or family counseling.
  • A national, licensed, and credentialed provider network for appropriate access to urgent and non-urgent care.
  • Substance use expertise and referrals for treatment of chemical dependency and other addictions.
  • Online lifestyle tools and resources including legal, financial and identity theft information.
Family physician taking temperature of child.
Coronavirus Counseling Assistance
Connect to the right services for you today.
Child care provider taking temperature of masked child.
Frontline workers, you deserve support. Contact us for services and counseling for your emotional, physical, and financial health.