A Residential Assisted Living Facility is a facility or residence operated on either a profit or nonprofit basis for the purpose of providing necessary supervision, personal assistance, meals, and lodging to three or more adults not related to the owner. On this page, find information needed to become licensed and maintain compliance with the rules, access training resources, announcements, and tools.
Customer information is available under Services and Programs.
The assisted living facility licensing process involves multiple steps.
1: Request access to the online portal: To get started, request portal access.
2: Once portal access is approved, submit an application to Licensing and Certification. You will receive instructions for how to complete the application process once your portal access is approved.
3: As part of your licensing process, you must submit a set of policies and procedures for approval. Find instructions for developing and submitting your policies and procedures: Policy and Procedure Checklist
4: Visit the Facility Fire Safety and Construction page for building requirements. All state licensed and/or federally certified health care facilities must complete the Facility Fire Safety and Construction requirements.
5: Approval Process: Upon submission of your application, Fire Life Safety (FLS) will schedule an on-site evaluation of your building. You will then receive a letter identifying any items needing correction. Upon correction of those items, notify FLS and request a final building evaluation. You must submit your policies and procedures with your initial application. Policies and procedures selected for review can take up to 90 days depending on how quickly you make changes and submit. Once the building has received final approval, your policies and procedures have been reviewed, and you have submitted all application materials, a final review of your application materials will be conducted. Any final corrections to your application materials must be made, and then your license will be issued.
Participating in a survey can be a stressful event for administrators, staff, and residents. Being prepared by having required documentation organized and ready can help to reduce this stress.
All surveys, except initial surveys, are un-announced. When surveyors arrive at a facility, the team leader will conduct an entrance conference to let you know what type of survey they are there to conduct and give you an initial list of documentation they will need. If Licensing and Certification has received a complaint against your facility, the surveyors will let you know they are conducting a complaint investigation, but are not allowed to tell you the exact nature of the complaint until after they have completed their investigation.
Helpful Resources to Prepare for a Survey
- I. Admission-Discharge Register
- II. Resident Roster
- III. Incident-Accident Reports and Investigations
- IV. Complaint Documentation
- V. Fire Drills
- VI. Prior Surveys, Responses
- VII. Variances
- VIII. Administrator's License
- IX. Hourly Adult Care
- X. Facility Map
- XI. Meal Times
- XII. Medication Assistance Times
- XIII. Staff Schedules (Current Week)
- XIV. All Personnel/Staff Lists
- XV. As-Worked Schedules
- XVI. Contracts/Records
- XVII. Private Well Water Records