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December 10, 2016


On-line Long Term Care Provider Survey - Performance Improvement - Friday, December 02, 2016

The Idaho Department of Health and Welfare, Division of Licensing and Certification, Bureau of Facility Standards and the Idaho Health Care Associate would like would like your help in a joint effort to develop tools and information to help improve the care and services to residents in Idaho’s nursing facilities.

This three question survey ends on December 18, 2016.

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ePOC Survey Process and IDR Process - Friday, November 25, 2016

The electronic Plan of Correction (ePOC) has no relationship to the Informal Dispute Resolution (IDR) process.  A facility must follow instructions, found within the posted letter, outlining steps required to submit a request for IDR review.  Those requests for an IDR are not to be included as an attachment for a submitted Plan of Correction.  Please review the IDR process letter.

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Advanced Copy - Revisions to State Operations Manual Appendix PP - Revised Regulations and Tags - Monday, November 14, 2016

CMS has released an advanced copy of the Phase I changes to the Long Term Care State Operations Manual (SOM) Appendix PP.  Those changes, along with an F-Tag Job Aide are available for view from the CMS S&C Letter web site

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Provider Call Survey Responses - Friday, October 28, 2016

The results of the on-line survey relating to the Long Term Care Provider call are now available for review.  We would like to express our appreciation for all of those who participated in this project.  We intend to conduct this survey once we have several of the calls completed, in an effort to determine when additional changes to the call may be needed.

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Electronic Submission of Reportable Events - Now Active - Thursday, May 26, 2016

We are actively working on the establishment of a portal that will allow the Long Term Care provider community to electronically report events, as outlined in BFS Informational Letter 2014-04, dated May 23, 2014.  Once implemented, the replacement system should greatly reduce the paper-burden associated with the reporting and enable the facilities to better track submitted items.  Our goal is to implement the system in June or July 2016.

The Portal is now active. To learn more and to use the portal see the Reporting Events module on right side of this page.  

The URL for the portal is:

Please Note: this portal is to be used to report incidents as well as the results of the facility's investigation of those events.

All facilities should be accessing this system now.  As of November 1, 2016, all facilities need to use the portal to report events and to upload investigation results.  After the deadline, the call-in line will be removed and the facility will no longer fax in results of investigations.

Department Directed Long Term Care Survey Report - Friday, August 05, 2016

The Department directed Long Term Care Survey report is now available, along with the Department's response. Click on the individual items below to view the actual documents:


Report Department's Response

Executive Summary  Response

Table of Contents Updated Response

Final Report

The documents above, along with the Report's tabbed data, may be accessed by following this link Long Term Care Report, Contents, and DHW Response Documents


LTC Technology Mini-Grants - Wednesday, November 25, 2015
I am pleased to announce the process to apply for Mini-Grants to implement technology to improve the quality of life for residents in your nursing facilities is complete.  

Grant Guidelines

Application Information 

Provider Lists & Survey Results

State Licensed-Only Providers

Federal Certification and State Licensure Providers

Top-10 Regulatory Citations

Informational Letters

Education & Update Information

Contact Information

Mailing Address:
Bureau of Facility Standards
Attn: Long Term Care Program
PO Box 83720
Boise ID 83720-0009
Physical Address:
3232 W. Elder St
Boise ID 83705
Office Phone:
(208) 334-6626 then Option 2
Office Fax:
(208) 364-1888
MDS Help Desk:
(800) 263-5339 or (208) 378-5898



Reporting Events

Report Events
Reporting Requirements

Facility Instructions

Reported events need to include both the event AND the facility's investigation results for that event.  Standard reporting guidelines still apply.  The URL for the portal site has been corrected on page 2 of the instructions.  The correct URL is


Survey Forms

Changes to CNA Certification Checks

Changes to use of CNA verification activities:
  • SSNs are masked upon entry for search
  • DOB is now required when requesting a search by SSN
  • Captcha is now required