Contact Us

The Department of Health and Welfare is open Monday through Friday from 8 a.m. to 5 p.m. Offices are closed for all federal holidays.


The department has offices located throughout the state. Find an office near you.

Health and Welfare office locations
Search for an office location located near you.

Phone numbers and email addresses

General inquiries & assistance
Topic Contact
Behavioral Health 1-208-334-6997
Birth, death, marriage, divorce certificates 1-208-334-5980; 1-800-726-2952 or order online
Child Support 1-800-356-9868 or email
Child Welfare (general information about Foster Care, Adoption, Independent Living) 1-208-334-5700 or email
Communications/Media Relations 1-208-334-0668
Day Care Licensing
Developmental Disabilities Program 1-208-334-5512
EMS licensing and testing
File an Appeal on an Eligibility Decision View appeal information
Food Stamps, Medicaid, ICCP, and TAFI Questions 1-877-456-1233 or email
Infant Toddler Program 1-208-334-5514
Licensing & Certification (Tamara Prisock, Administrator)  1-208-364-1959
Medicaid Provider Questions 1-866-686-4272
Public Records Requests
Public Health Districts View office information
Request a new EBT/SNAP Card 1-888-432-4328
Request a new Medicaid Card 1-866-686-4752


State hotlines

Idaho CareLine: 2-1-1 or 1-800-926-2588

Idaho Suicide Prevention Hotline: 1-800-273-8255

Report Child Abuse: 1-208-334-KIDS (5437) or 1-855-552-KIDS (5437) or call 2-1-1 and be transferred

Report Health Care Fraud: 1-208-334-5754

Report Welfare Fraud: 1-866-635-7515

Staff directory

Director: Dave Jeppesen, 1-208-334-5500

Deputy Directors: Lori Wolff and Lisa Hettinger, 1-208-334-5500

Northern Idaho Area Director and Tribal Liaison: Joyce Broadsword, 1-208-799-4338

Eastern Idaho Area Director: Christopher Freeburne, 1-208-239-6284

Division of Behavioral Health: Ross Edmunds, 1-208-334-6997

Division of Family and Community Services: Miren Unsworth, 1-208-334-0641

Division of Information and Technology Services: Andrew Masters, 1-208-334-6598

Division of Licensing and Certification: Tamara Prisock, 1-208-364-1959

Division of Management Services: Brad McDonald, 1-208-334-0632

Division of Medicaid: Matt Wimmer, 1-208-334-5747

Division of Public Health: Elke Shaw-Tulloch, 1-208-334-6996

Division of Self-Reliance (Welfare): Julie Hammon, 1-208-334-5696

Southwest Idaho Treatment Center: Jamie Newton, Administrator, 1-208-442-2812 

State Hospital North: Todd Hurt, Administrator,1- 208-476-5411 x222

State Hospital South: 1-208-785-8402

Office locations

Find contact information for each Health and Welfare office location.

Frequently requested pages

Request client-specific information about myself or someone else:

At any time, members of the public can request to obtain public information that the Department does not provide as

Mandatory reporting and exemptions

Idaho receives nearly 23,000 calls per year of suspected child abuse, neglect, or abandonment, so you are not alone if

Public assistance fraud is a serious crime when false information is used to receive benefits or reimbursement for provided services, from

Still can't find what you need?

Email us your questions to:

Contact the director's office regarding a personal issue or concern using the director's contact form.