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Region 4 Field Offices

Click on your local office for address and program telephone numbers

  Region 4 Boise (Westgate) Office Mountain Home Office  


Region 4 General Contact Information

Idaho CareLine Information and Referral

(Health and Human Services Community Resources, DHW Information Clearinghouse, Fraud Reporting, Medicaid Service Providers, Foster Care/Adoptions, Child Care System, Fingerprinting/Criminal History, and all other services not listed)

2-1-1 or



Cash Assistance, Food Stamps and Medicaid Enrollment & Assistance

(Including Medical Assistance, Family Medicaid Unit, CHIP-Children’s Health Insurance Program, Aid for the Aged Blind & Disabled, Nursing Home Care, Home & Community Based Services)


Adult Developmental Disabilities

(Adult Access Program, EPSDT, Family Supports)


After hours emergency: 



Child Protection

(Reporting 24 hours service)

208-334-KIDS (5437)

Child Support Services

(Establishment of child support obligations, paternity establishment, child support enforcement, alter child support orders)

208-334-2479 or 800-356-9868


Children & Family Services

(Child Protection, Foster Care Licensing, Adoptions)


Children Disability Services


Children’s Health Insurance Program


2-1-1 or


Day Care Licensing

2-1-1 or


Developmental Disabilities/Infant Toddler

(DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention)


Healthy Connections

(Increase the access to medical care for those receiving Medicaid)



Behavioral Health Services

Mental Health Services

(Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is available based on family size and incomes.)

     Substance Use Services


Contact our contract provider BPA Health at 1-800-922-3406.

Regional Medicaid Services (RMS)   (Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program) 

(For Medicaid Enrollment & Assistance, please call 1-877-456-1233)



Welfare Fraud Investigations 

24 hour Fraud Hotline: 866-635-7515

TTY – All Services