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Region 5
Twin Falls Offices
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Twin Falls Offices
Twin Falls
Office
601 Pole Line Road
Twin Falls, ID 83301
Hours: 8:00 am – 5:00 pm
Monday through Friday (except holidays)
Food Stamps and other Assistance Benefits
Adult Developmental Disability Care Management
(A Program designed to improve the quality of services
and to control Medicaid costs for services for adults with
developmental disabilities 18 years and older)
1-877-456-1233
208-732-1474
Certified Family Homes
Certification of homes providing 24 hr A&D Waiver
Services, DD Program Residential Habilitation or Level
payment services to Medicaid and non-Medicaid clients.
Determination of placement of clients in homes.
208-732-1475
Child Support Services
(Establishment of child support obligations,
paternity establishment, child support enforcement,
alter child support orders)
1-800-356-9868
Children & Family Services
(Child Protection Reporting (24-hour), Adoptions,
Foster Care Licensing)
208-734-4000
Criminal History Unit
(Background checks for individuals who provide direct
care and service to program participants or individuals
who may be certified or licensed by the Department)
1-800-340-1246
EBT Specialist
(Electronic Benefits Transfer program for Quest card)
208-732-1551
Healthy Connections
(Primary care case management program for Idaho Medicaid)
1-800-987-4929
208-732-1495
Navigation Services
(Provide information & assistance with accessing
Health & Welfare and community resources, identify
opportunities for prevention & early intervention)
2-1-1 or 1-800-926-2588
Regional Medicaid Services (RMS)
(Nurse Reviewers, Personal Care Services, Long Term
Care, Certified Family Homes, Healthy Connections,
Adult Developmental Disabilities Program) (For Medicaid
Enrollment & Assistance, please call 1-877-456-1233)
208-736-3024
1-800-826-1206
Self Reliance Benefits Program
(Food Stamps, Family Medical/Medicaid Assistance,
Idaho Child Care Program, Temporary Assistance for
Families in Idaho (TAFI), Aid for the Aged, Blind &
Disabled (AABD), Personal Care Services, Home and
Community Based Services and Nursing Home Assistance)
1-877-456-1233
Child Support Services
Customer Service for Food Stamps Changes
Family Medicaid Processing Center
Long Term Care Unit
1-800-356-9868
1-877-456-1233
1-866-326-2485
1-866-255-1190
823 Harrison Street
Twin Falls, ID 83301
Hours: 8:00 am – 5:00 pm
Monday through Friday (except holidays)
Mental Health Services / Adult
(Services for adults who have a severe & persistent mental illness)
208-736-2177
Adult & Children’s After Hours Crisis Line
208-736-2177
803 Harrison Street
Twin Falls, ID 83301
Hours: 8:00 am – 5:00 pm
Monday through Friday (except holidays)
Developmental Disabilities Program / Infant Toddler
(DD & Infant Toddler eligibility determination, early
intervention services for children from birth to age three,
family support, behavioral intervention)
208-736-2182
Mental Health Services - Children
208-732-1630