Idaho Falls Offices

State Office Building 150 Shoup Ave. Idaho Falls, ID 83402 Hours: 8:00am – 5:00pm Monday through Friday (except holidays)
Food Stamps and other Assistance Benefits Child Support Services (Establishment of child support obligations, paternity establishment, child support enforcement, alter child support orders)	1-877-456-1233 1-800-356-9868
Children & Family Services (Child Protection Reporting (24-hour), Adoptions, Foster Care Licensing)	208-528-5900
Criminal History Unit (Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department)	208-528-5780
Developmental Disabilities Program / Infant Toddler (DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention)	208-525-7223
Emergency Medical Services (Licensing ambulance and non-transport EMS services, certification and recertification of EMS personnel)	208-525-7047
Healthy Connections (Primary care case management program for Idaho Medicaid)	208-528-5786
Mental Health Services / Adult & Children (Services for children with severe emotional disturbance and their families and services for adults who have severe & persistent mental illness)	208-528-5700
Adult - After Hours Crisis Line Suicide Hot Line Children - After Hours Crisis Line	208-528-5700 1-800-273-8255 208-528-5700
Navigation Services (Provide information & assistance with accessing Health & Welfare and community resources, identify opportunities for prevention & early intervention)	208-528-5900
Regional Medicaid Services (RMS) (Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program) (For Medicaid Enrollment & Assistance, please call 1-877-456-1233)	208-528-5750
Self Reliance Benefits Program (Food Stamps, Family Medical/Medicaid Assistance, Idaho Child Care Program, Temporary Assistance for Families in Idaho (TAFI), Aid for the Aged, Blind & Disabled (AABD), Personal Care Services, Home and Community Based Services and Nursing Home Assistance)
Financial Assistance & Food Stamps Family Medical/Medicaid Services Nursing Home Services	208-528-5800 1-866-326-2485 1-866-255-1190