Certification and Recertification

There are multiple steps involved in getting started as a provider.

Initial Certification

1. Complete and submit Application Part A.

2. After Application Part A is approved, pay the non-refundable $150 application fee. 

   Payment of your Application Fee:

   After Part A of your application is approved, the department's Central Revenue Unit will send an invoice to you by physical mail with instructions on how to submit payment. If you wish to make your application fee payment earlier than the arrival of a printed invoice, wait at least one week after confirmation from a certifying agent that the department received your Part A - then contact the Central Revenue Unit (CRU) to submit your payment. Prior to receiving a printed invoice, you may submit payment by calling CRU directly at:

   1-800-726-2952

   A 3% convenience fee applies when paying by phone or online.

   Automatic Enrollment in New Provider Orientation:

   Upon the Central Revenue Unit's confirmation of your payment, you will be automatically enrolled in the next New Provider Orientation (NPO) class. No further action is required to be enrolled in NPO beyond payment of the application fee. The Central Revenue Unit communicates directly with Certified Family Home Management about payments. There may be a short delay between an applicant making payment of the application fee and the Central Revenue Unit's confirmation that the department actually received those funds into its account. Sending Certified Family Home Management the receipt from your payment transaction will not result in enrollment into an earlier class.

   Invitation to NPO:

   The department holds an NPO class every month. For the class to which you are invited, at the beginning of the month you will be physically mailed a packet of training materials, and emailed an invitation to the email address you provided in your application.

3. Attend a New Provider Orientation (NPO) session. The NPO roster is finalized at the beginning of the month that the class is held. Classes are held monthly. Until you attend an NPO session or your application is administratively terminated (see Section 39-3520[3], Idaho Code) or withdrawn, you will be emailed an invitation to the next month's NPO.
4. Clear a DHW criminal history background check. (Use Pay Code Z6NGS.)
5. Certify in first aid and adult CPR by demonstrating skills to a live instructor.
6. Complete the "CFH Basic Medication Awareness and Infection Control" course through an Idaho technical college.
7. Undergo required home inspections (see Application Part B for details).
8. Complete and submit Application Part B.
9. Pass an initial certification study to achieve your Certified Family Home Certificate.

Enrollment as a Medicaid provider

Contact Medicaid about the enrollment process. 

Authorization/Resident Plan of Care

If you have questions about authorizations or need direction concerning a resident's Plan of Care, please contact your regional Medicaid office.

Paying CFH Fees

• Pay your CFH fees
• Schedule recurring CFH payments
• Call the Central Revenue Unit at 800-726-2952 to pay over the phone