Promoting and protecting the health and safety of all Idahoans

Upcoming Changes for Dual Eligible Participants

The Idaho Department of Health and Welfare (IDHW) is joining the majority of states across the U.S to look for innovative solutions to coordinate benefits and improve healthcare options based on individual needs and preferences.

Introducing Idaho Medicaid Plus

The IDHW has implemented a new managed care program called Idaho Medicaid Plus (IMPlus). The program is for individuals eligible for both Medicare and Idaho Medicaid benefits. IMPlus is a single managed care source covering most Medicaid benefits. The IMPlus program  successfully launched in Twin Falls County on November 1, 2018.

Additional Counties are scheduled to be implemented as follows:

Effective April 1, 2019: Bonneville | Bingham | Bannock

Effective June 1, 2019: Bonner | Kootenai | Nez Perce

Effective August 1, 2019: Ada | Canyon

The IDHW is partnering with two Idaho health plans, Molina Healthcare of Idaho and Blue Cross of Idaho to administer the IMPlus plan. In addition to the plan covering most Medicaid services, each IMPlus member is assigned a care specialist who serves as the member’s health care advocate.

For questions about Idaho Medicaid Plus, please contact the IDHW beneficiary support specialist at 1(833) 814-8568 or by email at

Outreach Events

Stay tuned for upcoming outreach events!

Report Dual Eligible Complaints

We are happy to announce our new online Medicaid Complaints Submission website.  This website is specific to Medicaid participants receiving in home services and Dual Eligible members on Idaho Medicaid Plus and the Medicare Medicaid Coordinated Plan.

Just click on the link above and you can report a complaint or critical Incident.  Please note that all complaints reported are confidential.

Participating Health Plans

Blue Cross of Idaho

Phone: (888) 495-2583
300 E Pine Ave
Meridian, Idaho 83642

Blue Cross of Idaho Outreach Events

Molina HealthCare of Idaho

1(866) 403-8293 (Prospective Member)
1(844) 239-4913 (Current Members)
1(844) 239-4914 (Provider Line)

950 W Bannock St., Ste. 1100
Boise, ID 83702

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