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April 24, 2017

ATTENTION: EBT Card Users | ATENCIÓN Usuarios de tarjetas EBT

posted Wednesday, April 19, 2017

Attention EBT Card Users:

Your card will NOT be available to use Saturday, April 22, 10PM (MST) through Sunday, April 23, 6AM (MST), while we transition our EBT vendor from JP Morgan to FIS. Click here for more details about this transition. 

Beginning April 23, 2017, you will no longer receive text, email, or voice alerts for deposits regarding your benefits. You will continue to use your existing EBT card. 

Contact FIS at 1-888-432-4328, or visit www.idahoquestcard.com.

ATENCIÓN Usuarios de tarjetas EBT:

Su tarjeta NO estará disponible Del sábado, 22 de abril, 10 PM (MST) al domingo, 23 de abril, 6 AM (MST), mientras que la transición de nuestro proveedor EBT de JP Morgan a FIS. Haga clic aquí para obtener más detalles sobre esta transición.

A partir del 23 de abril de 2017, ya no recibirá mensajes de texto, correo electrónico o alertas de voz para los depósitos en relación a sus beneficios. Seguirá utilizando su misma tarjeta EBT.  

Comuníquese con FIS al 1-888-432-4328, o visite www.idahoquestcard.com.


About Temporary Assistance for Families in Idaho

The TAFI Program provides temporary cash assistance and work preparation services for families with kids. The program provides cash benefits for eligible low-income families and households to help pay for food, clothing, shelter, and other essentials.

APPLY FOR CASH ASSISTANCE
To get started applying for cash assistance see our Apply for Assistance page. Submit completed applications to your local Health and Welfare office. You may use the office-finder to assist you in finding your local office. You may also go directly to your local office and apply there. At the office you'll have an opportunity to talk with someone about your household situation and your needs so that you can make an informed choice about any services you want to receive. If you choose to go to your local office, be sure to go prepared with documentation that we use to verify your income, expenses, resources, etc. Taking these documents with you will speed up the time it takes us to process your application for assistance.

ELIGIBILITY REQUIREMENTS
In order to receive cash assistance, certain eligibility requirements must be met in areas such as income, resources, child support cooperation, and work preparation requirements. You may use the following eligibility guidelines to get an idea if you might be eligible. A quick conversation with our staff will help you find out for certain whether you may be eligible to receive cash assistance.

CASH BENEFIT AMOUNT
The TAFI Program pays up to a maximum of $309 per month for eligible families - up to the lifetime limit of 24 months. Actual benefit amounts are based on the family's unique household circumstances, such as income and resources.

PROHIBITED SERVICES AND ACTIVITIES

IDAHO CODE CHAPTER 2, TITLE 56, SECTION 56-227F prohibits the use of TAFI Cash Benefits for pari-mutuel betting, tribal gaming, purchase of lottery tickets, purchase of cigarettes and other tobacco products, payment for adult entertainment, purchase of alcoholic beverages,  purchases or participation in activities in any establishment that provides goods, services or activities that are prohibited above, or where people under the age of 18 are not permitted. 

Businesses offering prohibited services and activities must comply by prohibiting the use of public assistance benefit cards in their establishment.

MORE INFORMATION
If you cannot find the information you're looking for, or you need information or forms in a different format than provided on our website, please don't hesitate to contact your local Health and Welfare office.