Idaho Criminal History Unit

Welcome to the Idaho Criminal History Unit

This resource is for applicants who are required to obtain an Idaho Department of Health & Welfare background check or clearance for services provided to department clients through their agencies, as employees, or as required by state statute.

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Returning Applicant/Agency
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New Applicant
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New Agency
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The Criminal History Unit provides fingerprinting through online scheduling or walk-ins at select offices.
Fingerprinting scheduling

After you submit a background check application, you can be fingerprinted.

  • Schedule a time using the online calendar from your account page when you are logged into the CHU system.
  • Some offices offer limited walk-in services. See this week's office locations for walk-in services. For more information on walk-in services, see the FAQ below "Does the Criminal History Unit offer walk-in services for fingerprinting?"
Supporting materials
FAQ
How do I contact the Criminal History Unit?
Phone
  • 208-332-7990
  • Toll Free: 800-340-1246         
  • Fax: 208-332-7991
E-mail

crimhist@dhw.idaho.gov

* When sending an email, please include a detailed description of your request. Please do not include passwords or other sensitive information (such as Social Security Numbers or Alien Registration Numbers). We respond to all communications within one business day.

Mail

Idaho Department of Health and Welfare
Criminal History Unit
1720 Westgate Drive, Suite B
Boise, ID 83704

What is a criminal history background check?

A criminal history and background check is a fingerprint-based check of an individual’s criminal record and other relevant records. All persons who are required to have a Department criminal history and background check must complete an application on this website, print it, have it notarized, and be fingerprinted.

What you need to know

  • Every applicant must obtain an agency identification number from the agency who is requiring the background check.
    • If you are applying for licensure or certification, adoption, or foster care please check with the Department who is processing the licensure or certification to receive the agency identification number
    • If this is for a private adoption, contact the adoption agency for their identification number
  • The application must be submitted online before a fingerprint appointment can be scheduled.
  • Once the application has been submitted, the Department must acquire the applicant’s fingerprints which can be completed in one of two ways:
    • The applicant can choose a convenient Department of Health and Welfare location and select an appropriate date and time, or
    • An applicant can opt to mail-in their background check materials by utilizing the Criminal History Unit’s mail-in process
What is an enhanced criminal history and background check?

An enhanced clearance is a clearance issued by the Department that includes a search of child protection registries in states or jurisdictions in which an applicant has resided during the preceding five years. Only certain individuals are subject to an enhanced background check.

Who Needs an enhanced background check?

  • Adoptive Parent Applicants
  • Behavioral Health Community Crisis Centers
  • Behavioral Health Programs
  • Children’s Residential Care Facilities
  • Children’s Therapeutic Outdoor Programs
  • Emergency Medical Services (EMS)
  • Idaho Child Care Program (ICCP)
  • Licensed Foster Care
  • Licensed Day Care
  • Mental Health Services
  • Nonhospital, Medically-Monitored Detoxification/Mental Health Diversion Units
Who needs a Department of Health and Welfare background check?

People working in the Department Programs; those who are licensed or certified by the Department; and those who have direct contact with children or vulnerable adults may need a criminal history and background check.

Each program has set guidelines that are specific to their program to determine which participants are required to have a Department of Health and Welfare criminal history and background check.

Who needs a background check?

  • Adoptive Parent Applicants
  • Behavioral Health Community Crisis Centers
  • Behavioral Health Programs
  • Certified Family Homes
  • Children’s Residential Care Facilities
  • Children’s Therapeutic Outdoor Programs
  • Contracted Non-Emergency Medical Transportation Providers
  • Court Appointed Guardians and Conservators
  • Designated Examiners and Designated Dispositioners
  • Developmental Agencies
  • Emergency Medical Services
  • High Risk Providers of Medicaid
  • Home and Community Based Services
  • Home Health Agencies
  • Idaho Behavioral Health Program
  • Idaho Child Care Program (ICCP)
  • Intermediate Care Facilities for Persons with Intellectual Disabilities
  • Licensed Foster Care
  • Licensed Day Care
  • Mental Health Services
  • Non-hospital, Medically-Monitored Detoxification/Mental Health Diversion Units
  • Personal Assistance Agencies
  • Personal Care Service Providers
  • Residential Care or Assisted Living Facilities in Idaho
  • Service Coordinators and Paraprofessional Providers
  • Skilled Nursing and Intermediate Care Facilities
  • Support Brokers and Community Support Workers
How do I know when the criminal history and background check is complete?

Once the background check is complete, the applicant and agency associated with the application will be notified by an automated email. The results letter will be available to view and print from the website.

What is an unconditional denial?

An individual who receives an unconditional denial is not available to provide services, have access to, or be licensed or certified by the Department.

Why would i receive an unconditional denial?

  • Conviction of a disqualifying crime
  • A relevant record or negative finding on any state’s Child Protection Registry (applies to enhanced background checks only)
  • A relevant record on the Nurse Aide Registry
  • A relevant record on either the state or federal sex offender registries
  • A relevant record on any state or federal Medicare/Medicaid Exclusion List
  • Making a materially false statement knowingly in connection to the Department’s criminal history and background check application (applies to enhanced background checks only)
Can I challenge my background check results?

Yes. An individual has twenty-eight (28) days from the date the unconditional denial is issued to challenge the Department’s unconditional denial. If the unconditional denial is not challenged within thirty (30) days, the status remains and it becomes the final order of the Department.

How do I challenge an unconditional denial?

The applicant must submit the challenge in writing and provide court records or other information which demonstrates the Department’s unconditional denial is incorrect.

If the individual challenges the Department’s unconditional denial, the Department will review the court records, documents, and other information provided by the individual. The Department will issue a decision within thirty (30) days from the receipt of the challenge.

What is the cost of a background check?

Standard background check fee: $65.00

Enhanced background check fee: $65.00 plus additional fees if applicable. These fees are generated when an applicant lists that they have lived in a state whose child protection registry checks charge an additional fee. The fee for the background check is visible on the applicant’s account once the application has been submitted.

What type of payment is accepted?

We can accept check, cash, money order, credit/debit card (with an additional $1.95 processing fee), or an invoice letter from an authorized agent.

I'm a returning applicant, do I need to be fingerprinted again?

Yes. The Department of Health and Welfare is not authorized to retain fingerprints and is required to submit a new set of fingerprints for each background check conducted.

Does the Criminal History Unit offer walk-in services for fingerprinting?

Yes, in some office locations during some hours. 

What should I know about a walk in?

  • We can only take a limited number of people due to time constraints. It is our practice to apply the principle of “first come, first served” to help our customers. And, we reserve the right to stop taking customers in prior to the end of the designated times for walk in service if the demand for this service will exceed our capacity. There is absolutely no guarantee that all walk-in customers will be served.
  • The applicant MUST have their signed notarized application, photo ID and payment with them. If they do not, we reserve the right to refuse service.
  • Walk-in services may be cancelled on some Wednesdays. We will advertise any closure or updates on our website’s homepage as early as possible. We recommend all applicants and their employers to check our website regularly for unexpected changes in our service.
What are the fingerprint locations?

After completing the online application, appointments may be scheduled using the calendar tool on our website or you may call toll free at 800-340-1246 for assistance with scheduling an appointment. Offices are located throughout the state.