Welcome to 2-1-1

The 2-1-1 Idaho CareLine is a free, statewide community information and referral service, and is a program of the Idaho Department of Health and Welfare.  

The 2-1-1 Idaho CareLine is a free, statewide community information and referral service, and is a program of the Idaho Department of Health and Welfare.  Our comprehensive database includes programs that offer free or low-cost health and human services or social services.  Simply dial 2-1-1 or 1-800-926-2588 or text 898211 to be connected to a 2-1-1 community resource specialist Monday – Friday, 8:00 a.m. – 6:00 p.m. MST. 

You can find resources three ways.

  • Text 898211 to get information from a 2-1-1 community resource specialist.
  • Call 2-1-1 or 1-800-926-2588 to get information from a 2-1-1 community resource specialist.
  • Search online for available resources.


Call 2-1-1 for help!
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COVID Resources
Learn about COVID-19 specific information

Learn more about our programs

Two hands holding a heart shaped stone that says Share with a lake in the background
Find resources for information on food assistance, financial assistance, Medicaid and health, housing, employment, education, and navigation supports.
diverse group of kids looking into a camera while huddled close together
Find information here for parents and child care providers; including resources and eligibility requirements, becoming a provider, licensing, professional development, enhancing practices, and how to submit a complaint.
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Kinship care is the care and protection of a child by relatives or those who have an emotionally significant relationship with a child. Caregiving refers to caring for a family member, friend, or neighbor. Find support and resources for kinship and caregiving.
Young women in a doctor's visit sitting across from a provider who is taking notes while she talks..
Find information and resources on health and wellness, behavioral health, and substance use disorders.
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Find more information, resources, and support for children and youth, seniors, individuals with disabilities, and veterans/military members.
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Our free online collection of books, games, DVDs, and videos includes child development, substance abuse, kinship, health and mental wellness and are designed for families, children, providers, and professionals. Available in English and a selection of Spanish.

Additional information

About 2-1-1

The 2-1-1 Idaho CareLine is a program of the Idaho Department of Health and Welfare and is a free, statewide, community information and referral service. 2-1-1 services are available almost everywhere in the United States. Simply dial 2-1-1 and you can be connected to a 2-1-1 community resource specialist for health and human services available in your community. 

In Idaho, 2-1-1 is the central contact point for health campaigns and supports Idaho Department of Health and Welfare agencies so the people of Idaho can easily be connected to resources and information offered in the State of Idaho, Monday - Friday, 8:00 a.m. - 6:00 p.m. MST.

Be included in our database

if your agency's information is already listed in our 2-1-1 database and you would like to update your information, please contact us at careline@dhw.idaho.gov

If your agency is not listed in our 2-1-1 database and you would like to be added fill out the Program Information online form.

Find information on our inclusion/exclusion policy and application

Pamphlets, brochures, and materials available

2-1-1 maintains a clearinghouse of information pamphlets and other related materials related to health and human services.  Topics include health and wellness, safety, poison control, Idaho Department of Health and Welfare-related programs, the Medicaid handbook, WIC, kinship guides, child care, and parenting tips and child development.  If you would like to learn more about what's available or to access these, please e-mail careline@dhw.idaho.gov.

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Get connected. Get answers.

Dial 2-1-1 or 800-926-2588 or text 898211