Promoting and protecting the health and safety of all Idahoans

Region 1 Field Offices

Click on your local office for address and program telephone numbers

Region 1 Map Sandpoint Ponderay Coeur d'Alene Kellogg  

Region 1 General Contact Information

Idaho CareLine Information and Referral

(Health and Human Services Community Resources, DHW Information Clearinghouse, Fraud Reporting, Medicaid Service Providers, Foster Care/Adoptions, Child Care System, Fingerprinting/Criminal History, and all other services not listed)

2-1-1 or



Cash Assistance, Food Stamps and Medicaid Enrollment & Assistance (Including Medical Assistance, Family Medicaid Unit, CHIP-Children’s Health Insurance Program, Aid for the Aged Blind & Disabled, Nursing Home Care, Home & Community Based Services)



Child Support Services

(Establishment of child support obligations, paternity establishment, child support enforcement, alter child support orders)



Child & Family Services        (Child Protection, Foster Care Licensing, Adoptions)

Click on your local office for contact information

Children & Family Services

(Child Protection, Adoptions, Foster Care)

Click on your local office for contact information

Day Care Licensing

2-1-1 or


Developmental Disabilities/Infant Toddler

(DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention) 


Click on your local office for contact information


Behavioral Health Services

Mental Health Services

(Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is available based on family size and incomes)

Substance Use Services



Click on your local office for contact information

Contact our contract provider BPA Health at 1-800-922-3406

Bureau of Long Term Care (BLTC)   (Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program) 

(For Medicaid Enrollment & Assistance, please call 1-877-456-1233)


208-666-6856 FAX


Welfare Fraud Investigations 

24 hour Fraud Hotline: 866-635-7515