Promoting and protecting the health and safety of all Idahoans

Idaho Falls Offices

Idaho Falls Office
150 Shoup Ave.
Idaho Falls, ID 83402
Hours:    8:00am – 5:00pm      
             Monday through Friday (except holidays)
Food Stamps and other Assistance Benefits

Children & Family Services
  • Child Protection Reporting (24 hour) 1-855-552-5437
  • Adoptions, Foster Care Licensing 208-528-5900
Criminal History Unit
(Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department)
Developmental Disabilities Program
Healthy Connections
(Primary care case management program for Idaho Medicaid)
Infant Toddler Program 208-528-5900
Behavioral Health Services
Mental Health Services / Adult & Children
(Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is available based on family size and incomes.)

     Adult - After Hours Crisis Line
     Suicide Hot Line 
     Children - After Hours Crisis Line
     Substance Use Services Contact our contract provider BPA Health at 1-800-922-3406.
Navigation Services                       
(Provide information & assistance with accessing
Health & Welfare and community resources, identify opportunities for prevention & early intervention)
2-1-1 or 1-800-926-2588
Medicaid Services
(Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program)
Self Reliance Benefits Program
(Food Stamps, Family Medical/Medicaid Assistance, Idaho Child Care Program, Temporary Assistance for Families in Idaho (TAFI), Aid for the Aged, Blind & Disabled (AABD), Personal Care Services, Home and Community Based Services and Nursing Home Assistance)
     Financial Assistance, Family Medicaid, & Food Stamps
     Nursing Home Services