Coeur d'Alene Office
1120 Ironwood Drive
Coeur d’Alene, ID 83814
United States
Monday - Friday: 8:00 am-5:00 pm
Saturday - Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.
Services
Phone Numbers
Background Check Unit
800-340-1246
Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department
Child & Family Services
208-769-1515
Adoption, Child Protection, Foster Care, Kinship
Child Protection Reporting
855-552-5437
Child Protection Reporting (24-hour)
Child Support Services
800-356-9868
Children’s Developmental Disabilities Program
208-665-8975
Developmental Disabilities: Crisis Prevention and Court Services
208-665-8990
Idaho Crisis and Suicide Hotline
988
If you or a loved one is in crisis, call or text 9-8-8. For information about crisis services including 988, mobile response teams (MRTs), adult crisis centers, and youth crisis centers please visit: https://magellanofidaho.com/crisis-support
Infant Toddler Program
208-769-1409
Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention
Mental Health Services - Adult & Children
855-202-0973
Magellan of Idaho is managing the Idaho Behavioral Health Plan (IBHP) which coordinates behavioral health benefits for Medicaid members and other Idaho residents. For more information, please visit: https://magellanofidaho.com/ or call the member line: 1-855-202-0973 (TTY 711) 24 hours a day, 7 days a week or the provider line: 1-855-202-0983 8 a.m. to 6 p.m. MT, 7 a.m. to 5 p.m. PT. If you or a loved one is in crisis, call or text 9-8-8.
Mental Health Services After Hours Crisis Line
988
If you or a loved one is in crisis, call or text 9-8-8. For information about crisis services including 988, mobile response teams (MRTs), adult crisis centers, and youth crisis centers please visit: https://magellanofidaho.com/crisis-support
Navigation Services
800-926-2588
Information and assistance with accessing Health & Welfare and community resources, identify opportunities for prevention & early intervention
Nursing Home Services
866-255-1190
Home and Community Based Services and Nursing Home Assistance
Regional Medicaid Services (RMS)
208-769-1567
Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Adult Developmental Disabilities Program
Self-Reliance Benefits Assistance
877-456-1233
Aid for the Aged, Blind & Disabled (AABD), Idaho Child Care Program, Health Coverage Enrollment Assistance, LIHEAP, SNAP, Temporary Assistance for Families in Idaho (TAFI), Weatherization
Substance Use Services
855-202-0973
Magellan of Idaho is managing the Idaho Behavioral Health Plan (IBHP) which coordinates behavioral health benefits for Medicaid members and other Idaho residents. For more information, please visit: https://magellanofidaho.com/ or call the member line: 1-855-202-0973 (TTY 711) 24 hours a day, 7 days a week or the provider line: 1-855-202-0983 8 a.m. to 6 p.m. MT, 7 a.m. to 5 p.m. PT. If you or a loved one is in crisis, call or text 9-8-8.