Idaho Falls Office

150 Shoup Ave.
Idaho Falls, ID 83402
United States

Monday - Friday: 8:00 am-5:00 pm
Saturday - Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.
Services Phone Numbers
Child and Family Services
208-528-5900
Adoption, Child Protection, Foster Care, Kinship
Child Protection Reporting
855-552-5437
Child Protection Reporting (24-hour)
Child Support Services
800-356-9868
Criminal History Unit
208-528-5780
Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department
Developmental Disabilities Program
208-528-4040
Healthy Connections
208-528-5786
Primary care case management program for Idaho Medicaid
Infant Toddler
208-528-4060
DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, family support, behavioral intervention
Medicaid Services
208-528-5750
Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program
Mental Health Services - Adult & Children
208-528-5700
Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is available based on family size and incomes.
Mental Health Services After Hours Crisis Line - Adult & Children
208-528-5700
Navigation Services
800-926-2588
Provide information & assistance with accessing Health & Welfare and community resources, identify opportunities for prevention & early intervention
Nursing Home Services
866-255-1190
Personal Care Services, Home and Community Based Services and Nursing Home Assistance
Self-Reliance Benefits Assistance
877-456-1233
Aid for the Aged, Blind & Disabled (AABD), Idaho Child Care Program, Health Coverage Enrollment Assistance, LIHEAP, SNAP, Temporary Assistance for Families in Idaho (TAFI), Weatherization
Substance Use Services
800-922-3406
Contact our contract provider BPA Health
Suicide Hot Line
800-273-8255