More Provider Resources

Key contacts, announcements, best practices, provider manuals, important forms, and other resources for certified family home (CFH) providers. 

Announcements and Alerts

2023 Basic Needs Allowance

For 2023, the Social Security Administration’s Cost of Living Adjustment (COLA) to beneficiaries is an 8.7% increase. This increase means both an additional amount CFH providers may collect from resident’s for the monthly room and board payment, and also an increase in the Basic Needs Allowance that residents who receive public assistance to pay for their care retain from their total monthly income for their personal spending. The 2023 Basic Needs Allowance for the resident is at least $125 per month beginning in January 2023. Please ensure your admission agreements are updated accordingly if you wish to charge the maximum amount for room and board. A sample worksheet entitled “Basic Needs Allowance for CFH” can be found in the Guidance Documents library linked at the bottom of this page.

Provider Manual

The Provider Manual contains all requirements to be a Certified Family Home Provider. 



Below you will find links to all the necessary forms to remain in compliance with your provider license. 

Provider contacts



Name Role Office
Steven L. Millward     CFH Program Manager 1-208-334-0706
Amy Southwick CFH Technical Records Specialist 1-208-334-0711
Marta Ortiz CFH Administrative Assistant 1-208-334-0703
Lynette Palmer Region 1 Certifying Agent 1-208-665-8807
Kim Cole Region 2 Certifying Agent 1-208-799-4438  
Lori Hunsaker Region 3 Certifying Agent 1-208-455-7120
Carrie Rambeau Region 3 Certifying Agent 1-208-455-7120
Andrew Chojnacky
Region 4 Certifying Agent 1-208-334-0700
Debra Bailey Region 4 Certifying Agent 1-208-334-0700
Nora Gonzalez Region 5 Certifying Agent 1-208-732-1515
Geneva Johnson Region 6 Certifying Agent 1-208-239-6249
Josh Prigmore Region 7 Certifying Agent 1-208-528-5721
Jana Brasier Region 7 Certifying Agent 1-208-528-5721 
Region Locator
If you are unsure what region you're in, use this tool to look up your city, zip or county's region in Idaho.