More Provider Resources

Key contacts, announcements, best practices, provider manuals, important forms, and other resources for certified family home (CFH) providers. 

Announcements and Alerts

Updated Rule Chapter

During the 2023 session, the Idaho legislature approved as final the updated rule chapter under IDAPA 16.03.19, “Certified Family Homes.” These rules became effective March 28, 2023, and have now been codified and published. The rule chapter was updated as directed under Executive Order No. 2020-01, “Zero-Based Regulation.” As stated in the order, the purpose of these rule updates was to clarify, simplify, and reduce regulatory burden for CFH providers. CFH providers are expected to read and comply with these standards going forward. A summary of highlighted changes can be found on this page under the Guidance section.

Over the coming weeks, the Certified Family Home Management Team will be finalizing and posting updates to the CFH Provider Manual, including redesigned forms that, if properly used by CFH providers, will help them comply with the updated rules. All current CFH providers will be mailed a hard copy of the contents of the CFH Provider Manual in the third quarter of 2023.

Provider Manual

Pending Update



Pending Update

Provider contacts



Name Role Office
Steven L. Millward     CFH Program Manager 1-208-334-0706
Amy Southwick CFH Technical Records Specialist 1-208-334-0711
Marta Ortiz CFH Administrative Assistant 1-208-334-0703
Lynette Palmer Region 1 Certifying Agent 1-208-665-8807
Kim Cole Region 2 Certifying Agent 1-208-799-4438  
Lori Hunsaker Region 3 Certifying Agent 1-208-455-7120
Carrie Rambeau Region 3 Certifying Agent 1-208-455-7120
Andrew Chojnacky
Region 4 Certifying Agent 1-208-334-0700
Debra Bailey Region 4 Certifying Agent 1-208-334-0700
Nora Gonzalez Region 5 Certifying Agent 1-208-732-1515
Geneva Johnson Region 6 Certifying Agent 1-208-239-6249
Josh Prigmore Region 7 Certifying Agent 1-208-528-5721
Jana Brasier Region 7 Certifying Agent 1-208-528-5721 
Region Locator
If you are unsure what region you're in, use this tool to look up your city, zip or county's region in Idaho.