More Provider Resources

Key contacts, announcements, best practices, provider manuals, important forms, and other resources for certified family home (CFH) providers. 

Announcements and Alerts

Negotiated Rulemaking Sessions. The Department of Health and Welfare will be conducting online negotiated rulemaking sessions the third and fourth weeks of May in preparation of the repeal and replacement of IDAPA 16.03.19, “Certified Family Homes,” which will occur during the 2023 legislative session. Stakeholders are invited to attend the session offered for their region as follows:

The department will formulate draft rules based on the feedback given by stakeholders during these sessions. As directed by Executive Order No. 2020-01, “Zero-Based Regulation,” the goal, guided by the legislative intent expressed in statute (see Idaho Code 39-3501), is to analyze current rules to determine whether they are achieving their intended benefit, whether the costs of the rule are justified, and whether there are less-restrictive alternatives to accomplish the benefit. Rulemaking starts from a zero-base; agencies must not simply seek to reauthorize existing rules without a critical and comprehensive review. The new rule chapter must reduce the overall regulatory burden, or remain neutral, as compared to the previous rule chapter. To “reduce the overall regulatory burden,” for every proposed rule change that is more restrictive, two existing rules must be relaxed.

In preparation for your negotiated rulemaking session, please review each section in IDAPA 16.03.19, and note where rules may be relaxed without compromising the health or safety of residents.

If you are unable to participate in your negotiated rulemaking session, please email your written comments to with the subject line “Comments - IDAPA 16.03.19.” Further instruction for submitting written comments will be contained in the May 4, 2022, edition of the Idaho Administrative Bulletin.

Provider Manual

The Provider Manual contains all requirements to be a Certified Family Home Provider. 



Below you will find links to all the necessary forms to remain in compliance with your provider license. 

Provider contacts



Name Role Office
Steven L. Millward     CFH Program Manager 1-208-334-0706
Lori Hunsaker CFH Technical Records Specialist 1-208-334-0711
Cindy Dalby CFH Administrative Assistant 1-208-334-0703
Lynette Palmer Region 1 Certifying Agent 1-208-665-8807
Kim Cole Region 2 Certifying Agent 1-208-799-4438  
Andrew Chojnacky Region 3 Certifying Agent 1-208-455-7120
Carrie Rambeau Region 3 Certifying Agent 1-208-455-7120
Laura Gomez
Region 4 Certifying Agent 1-208-334-0700
Debra Gould Region 4 Certifying Agent 1-208-334-0700
Nora Gonzalez Region 5 Certifying Agent 1-208-732-1515
Geneva Johnson Region 6 Certifying Agent 1-208-239-6249
Josh Prigmore Region 7 Certifying Agent 1-208-528-5721
Jana Brasier Region 7 Certifying Agent 1-208-528-5721 
Region Locator
If you are unsure what region you're in, use this tool to look up your city, zip or county's region in Idaho.