DHW has made available an array of forms, documents and online resources that help Long-Term Care providers stay informed and effective in their work.
Provider Help Aids
To request any of the Help Aids listed below, please email the BLTC Quality Assurance team at bltcqa@dhw.idaho.gov and they will be happy to send them to you.
Provider Help Aid Listing
- Appropriate_Use_of_Forms_Provider_Help_Aid_v1.2
- Appropriate_Use_of_Services_Provider_Help_Aid_v1.2
- Assessment_Score_Provider_Help_Aid_v1.5
- Audit_Instructions_HDM_Provider_Help_Aid_v1.8
- Audit_Instructions_PAA_Provider_Help_Aid_v1.7
- Audit_Instructions_PERS_Provider_Help_Aid_v1.6
- Audit_Instructions_RALF_Provider_Help_Aid_v1.7
- BCS User Guide Agency Guide Final 20231006
- CFH Service Delivery Documentation Template v2.1
- CFH_Service_Plan_Provider_Help_Aid_v1.6
- Change_of_Ownership_Provider_Help_Aid_v1.6
- Companion_Service_Provider_Help_Aid_v1.4
- Critical_Incident_Provider_Help_Aid_v1.4
- DCP_Instructions_Online_Training_v1.4
- Developmental_Disability_Training_for_Children_Provider_Help_Aid_v1.5
- Direct_Care_Professional_Handbook_v1.3
- EVV Best Practices v1.0
- EVV FAQs v1.3
- EVV_Provider_Help_Aid_v2.3
- FACH_Provider_Help_Aid_v1.3
- Family_PCS_FAQs_v2.3
- Family_PCS_Program Termination_FAQs_v2.2
- HDM FAQs v1.3
- iCourt_Website_Provider_Help_Aid_v1.4
- Night_Needs_Provider_Help_Aid_v2.0
- Online_Direct_Care_Professional_Training_Provider_Help_Aid_v2.6
- Online_Forms_Submission_System_Provider_Help_Aid_v2.1
- PAA_FAQs_v1.7
- PAA_Policies_and_Procedures_Provider_Help_Aid_v2.0
- PAA_Requirements_Quick_Reference_Guide_v1.5
- PAA_RN_Oversight_and_QA_Program_Provider_Help_Aid_v2.1
- PAA_Service_Delivery_Documentation_Requirements_Provider_Help_Aid_v3.1
- PAA_Service_Plan_Requirements_Provider_Help_Aid v1.6
- RALF Estimator UAI Scoring Instructions v2.1
- RALF Estimator Worksheet v 4.0 - 4%_reduction_PCSExempt
- RALF Estimator Worksheet v 4.0 - SFY2025
- RALF_Service_Delivery_Documentation_Provider_Help_Aid_v1.6
- RALF_Service_Plan_Requirements_Provider_Help_Aid_v1.3
- ResHab Service Plan Development Provider Help Aid v1.1
- Residential Habilitation Provider Help Aid v1.2
- Supervision_Provider_Help_Aid_v1.7
Policies, procedures, and forms
Electronic Visit Verification (EVV)
Section 12006 of the 21st Century Cures Act mandates states to implement Electronic Visit Verification (EVV) systems for all Personal Care Services (PCS) and home health services that require an in-home visit by a provider.
EVV Requirements
The EVV system must be compatible with the state’s aggregator and capture the following six data elements:
- Type of service performed;
- Individual receiving the service;
- Date of service;
- Location of service delivery;
- Individual providing the service;
- Time the service begins and ends
To access more information and resources regarding Electronic Visit Verification (EVV), visit the EVV Library.
EVV Resources
Elder abuse awareness resources
You may order materials related to Elder Abuse Awareness for your facility using the Elder Abuse Materials Order Form.
Elder Abuse Brochure Front
Elder Abuse Brochure Back
Elder Abuse Business Card Front
Elder Abuse Business Card Back
Elder Abuse Postcard Front
Elder Abuse Postcard Back
Let's End Abuse and Neglect Together 8.5x11
Let's End Abuse and Neglect Together 11x14
Controlled by her Family 8.5x11
Controlled by her Family 11x14
Neglected by her Caregiver 8.5x11
Neglected by her Caregiver 11x14
Robbed by his Son 8.5x11
Robbed by his Son 11x14
Scammed Through the Internet 8.5x11
Scammed Through the Internet 11x14
Threatened by his Family 8.5x11
Threatened by his Family 11x14
Sign up to participate in a free Elder Abuse Awareness Trainings
External resources
BLTC Public Provider List
The quality assurance team has oversight of all Aged & Disabled Waiver and Personal Care Service providers to help ensure compliance with all requirements and regulations outlined in the Medicaid Provider Agreement, Additional Terms, Provider Handbook, and Idaho Administrative Procedures Act (IDAPA).
For a current statewide list of all Aged & Disabled (A&D) Waiver and Personal Care Service (PCS) providers please select the following link. This list includes the provider’s type and speciality, location and contact information, and also identifies which PCS agencies have attended the latest training sessions conducted by the Bureau of Long Term Care.