Long-Term Care Provider Training

Effective training is the foundation of a personal care program. It is imperative that training provides the knowledge and skills that can improve competence and increase the quality of services delivered to participants.

Online Caregiver Training from In the Know and Care Academy

The Idaho Division of Medicaid, Bureau of Long Term Care is please to endorse In the Know training and Care Academy training modules as fulfilling the requirements of the Idaho Skills Matrix for Aged and Disabled Waiver service providers

Providers are not required to use the training modules, however the modules are approved by IDHW and meet all the requirements of the Skills Matrix for the Attendant Care and Homemaker skills training.  All special endorsement training must be conducted as outlined by the Board of Nursing.  The provider and individual caregiver should keep a copy of the certificate of completion for each module taken.  The certificate is transferrable. 

For more information on pricing and to view the training modules please visit

In the Know

Care Academy

Certified family home training

New providers are required to be trained before providing any services for the A&D Waiver/PCS.  Quality Assurance Specialists are also available to provide individual agency training as needed.

To schedule a training, please contact the QA Coordinator at 208-455-7152

Personal care agency training

New providers are required to be trained before providing any services for the A&D Waiver/PCS.  Quality Assurance Specialists are also available to provide individual agency training as needed.

To schedule a training, please contact the QA Coordinator at 208-455-7152

Residential assisted living training

New providers are required to be trained before providing any services for the A&D Waiver/PCS.  Quality Assurance Specialists are also available to provide individual agency training as needed.

To schedule a training, please contact the QA Coordinator at 208-455-7152

Other training and education resources

The information and links presented are to supply providers with resources and relevant information for ensuring quality service delivery and compliance with Medicaid guidelines. We do not diagnose medical conditions, offer medical advice, give referrals, nor endorse any commercial products or services. We strive to provide information that is accurate, effective, and current. Other web sites and organizations are linked as a professional courtesy and are not controlled nor endorsed by the State of Idaho nor by the Department of Health and Welfare.

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Developmental Disability Training

Other Training