Effective training is the foundation of a personal care program. It is imperative that training provides the knowledge and skills that can improve competence and increase the quality of services delivered to members.
Provider Training Matrix
In accordance with Idaho Administrative Procedures Act (IDAPA) 16.03.10.329.03 Provider Qualifications, all providers of homemaker services, respite care, adult day health, transportation, chore services, companion services, attendant care, adult residential care, and home delivered meals must meet, either by formal training or demonstrated competency, the training requirements contained in the Provider Training Matrix and the Standards for Direct Care Staff and allowable tasks or activities in the department’s Aged and Disabled (A&D) Waiver approved by the Centers for Medicare & Medicaid Services (CMS).
Idaho Direct Care Professional Online Training
The Bureau of Long Term Care (BLTC) has developed a standardized statewide online training system to help support Personal Assistance Agencies (PAAs) and the Direct Care Professionals (DCPs) they employ by providing free online training that is compliant with the requirements outlined in the Idaho Provider Training Matrix. The Idaho DCP Online Training System can be accessed via the Idaho Care website located at: https://idahocares.dhw.idaho.gov/.
For more information on how to access, register, and utilize the online training system please review the help aids linked below.
Direct Care Professionals
DCP Instructions Online Training
Personal Assistance Agencies
Provider Skills Matrix Online Training Instructions
We have a series of upcoming trainings that are available. Please see the provider training library for additional information.
The information and links presented are to supply providers with resources and relevant information for ensuring quality service delivery and compliance with Medicaid guidelines. We do not diagnose medical conditions, offer medical advice, give referrals, nor endorse any commercial products or services. We strive to provide information that is accurate, effective, and current. Other web sites and organizations are linked as a professional courtesy and are not controlled nor endorsed by the state of Idaho nor by the Department of Health and Welfare.
Traumatic Brain Injury (TBI) Training & Resources
- Brainline.org - Preventing, Treating, and Living with TBI
- TBIStaffing.org - Working with People with TBI
- Michigan TBI Online Training - Cognitive & Behavioral Consequences of TBI in Adults