Long-Term Care Provider Training

Effective training is the foundation of a personal care program. It is imperative that training provides the knowledge and skills that can improve competence and increase the quality of services delivered to participants.

Personal Assistance Agency Training Requirements

Provider Training Matrix

In accordance with Idaho Administrative Procedures Act (IDAPA) Provider Qualifications, all providers of homemaker services, respite care, adult day health, transportation, chore services, companion services, attendant care, adult residential care, and home delivered meals must meet, either by formal training or demonstrated competency, the training requirements contained in the Provider Training Matrix and the Standards for Direct Care Staff and allowable tasks or activities in the Department’s Aged and Disabled (A&D) Waiver approved by the Centers for Medicare & Medicaid Services (CMS).

Approved Online Caregiver Training

The Idaho Division of Medicaid, Bureau of Long Term Care is pleased to endorse Home Care Pulse and Care Academy training modules as fulfilling the requirements of the Idaho Provider Training Matrix for Aged and Disabled Waiver service providers.

Providers are not required to use the training modules; however, the modules are approved by IDHW and meet all the requirements of the Provider Training Matrix for the Attendant Care and Homemaker skills training. All special endorsement training must be conducted as outlined by the Board of Nursing. The provider and individual caregiver should keep a copy of the certificate of completion for each module taken. The certificate is transferrable.

For more information on pricing and to view the training modules please visit:

Home Care Pulse

Care Academy

Provider Trainings

We have a series of upcoming trainings that are available. Please see the provider training library for additional information. 


Provider Enrollment Vendor Training Resources
Other Training and Education Resources

The information and links presented are to supply providers with resources and relevant information for ensuring quality service delivery and compliance with Medicaid guidelines. We do not diagnose medical conditions, offer medical advice, give referrals, nor endorse any commercial products or services. We strive to provide information that is accurate, effective, and current. Other web sites and organizations are linked as a professional courtesy and are not controlled nor endorsed by the State of Idaho nor by the Department of Health and Welfare.

Traumatic Brain Injury (TBI) Training & Resources 

Developmental Disability Training

Other Training