Make or Receive a Child Support Payment

The Idaho Child Support program offers a variety of payment methods to make it easier for you to make or receive your payments.

All online payments require a child support case number, a Social Security number (SSN), and a domestic (not foreign) billing address. You can find your case number by registering or logging into MyChildSupport.idaho.gov.

Coming Soon

Starting September 1st, 2021, Access Idaho will no longer be a payment option. Please review your other payment method options below. If you currently have scheduled payments through Access Idaho, you will need to reschedule recurring payments using the SMI payment method by August 31st, 2021.

 

Make a child support payment
Payment Method payment type one-time payments re-occurring payments fee amount

processing time
(Business days)

Online Credit/Debit Cards Yes No 2.5% 2-4 days
Online Mobile Pay Yes No 2.5% 2-4 days
Online Bank Transfer Yes Yes Free 2-4 days
wage withholding Bank Transfer Yes Yes Free 2-4 days
wage withholding Credit/Debit Cards Yes No 2.5% 2-4 days

phone

800-356-9868
Option 1

Credit/Debit Cards Yes No 2.5% 2-4 days

mail

ID CS Receipting Services
Po Box 70008
Boise, ID 83707-0108

Check or Mail Order Yes No Free 5-7 days

  

Make a child support payment

Payments submitted online or by phone are always applied first toward support owed on enforced cases. If you owe support for enforced and unenforced cases and wish to make a payment toward the unenforced case, you must mail in a payment and identify the specific case number with the payment. If you have more than one enforced case, your payment will be distributed to your cases according to Federal Payment Distribution rules.

Your payment is credited on your child support case on the date that CSS receives it, after the payment processing time. Consider the processing times when making or scheduling a payment so that it is received and credited for the month that the payment is intended.

Receive a child support payment

You can receive child support payments directly into your bank account, or you can choose to receive payments on the Family Support Card. Child Support Services distributes a payment within two business days after it was received. If another parent misses a payment, or pays later than expected, Child Support Services waits until a payment arrives to send the funds.

Things to know about receiving child support payments
  • If Child Support Services has your email address, they will email you when a payment is sent to your financial institution. Check with your financial institution to see when payments are deposited.
  • You can sign up for direct deposit by completing the Direct Deposit form 
  • Your Family Support card works like a debit card. To reset your PIN or access number, or check the account balance call 888-295-6850. You can check your balance at MyAccount.
  • Child support funds cannot be put on an EBT card (also known as a SNAP card)
  • Some fees are associated with using a Family Support card
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Resources
The Child Support Services Portal allows customers to securely view information about their child support case, make payments, and see when payments are received. Register for an account to get started.