Next steps
On July 1, 2024, Magellan will begin managing services for the IBHP. Before that date, nothing will change from your current service delivery.
Important things to know:
- Magellan will honor all authorizations from BPA, Telligen, and Optum that have been approved and span past July 1, 2024. The end date of the authorization will be the same as what Optum, Telligen, and BPA told your provider.
- Magellan will ensure that your care is not disrupted during the transition.
- Magellan has reached out to your provider to offer a contract to join Magellan's network and are actively recruiting all Idaho behavioral health providers to their network.
- If you get treatment or services now from a provider who is not in Magellan’s network, you can keep seeing them for at least the first 90 days after July 1, 2024, and Magellan will cover the services.
- Tribal members in active treatment with Indian healthcare providers may continue receiving services from that provider for as long as they need to, and Magellan will cover the services.
Magellan will mail out a member welcome packet beginning in June to members currently served by Medicaid, DBH, and BPA, Optum, and Telligen. Beginning June 1, visit the Magellan of Idaho website for details about covered services, pre-authorization requirements and other items.
Current Medicaid participants
Keep your current Medicaid card. You will continue to use your current Medicaid card when Magellan begins managing the IBHP. Questions about your current coverage can be directed to 855-202-0973. This customer service phone number will stay the same and transfer to Magellan starting July 1.
