Non-Emergency Medical Transportation is a service that helps members get to their medical appointments when they don’t have any other way to get there.
Non-Emergency Medical Transportation
Network transportation providers may call MTM at 888-828-1183 or email the provider help desk with any questions about NEMT services.
Information for transportation providers, including how to join the MTM network, transportation provider requirements, training information, and resource materials, can be found on MTM's website.
If you have questions or feedback for the Medicaid NEMT team who is responsible for overseeing the contract with MTM, you may email the team or call 800-296-0509.
Find information for transportation providers, including how to join the MTM network, transportation provider requirements, training information, and resource materials