Idaho Medicaid has contracted with a transportation brokerage, Veyo, to administer, coordinate, and manage all NEMT for eligible Idaho Medicaid participants beginning with dates of service on or after July 1, 2016.
Network transport providers may contact Veyo at (877) 503-1261 with any questions about NEMT to be provided on or after July 1, 2016. Other Medicaid providers and Medicaid participants may call Veyo at (877) 503-1261 to schedule transportation to be provided on or after July 1, 2016.
Please email MedicaidTransport@dhw.idaho.gov or call (800) 296-0509 if you have questions.
The services must be covered by Idaho Medicaid. Neither commercial or agency transportation is authorized for persons owning (or having access to) a functioning personal vehicle.