The goal of the Medical Care Unit is to ensure that appropriate medical services are provided in accordance with state and federal regulation, statutes, and policies.
The Medical Care Unit is responsible for the service areas listed below. Click on the links to learn more about these areas, and find prior authorization forms.
The status of a prior authorization request may be checked online at the DXC Technology portal under “Authorization Status”, using your NPI, or by contacting DXC Technology at (866) 686-4272.
If a CPT code requires a prior authorization it will be marked on the Medicaid Fee Schedule. Prior authorizations are either processed by Telligen, Inc. or by the MCU. Please, contact DXC Technology at (866) 686-4272 if you have additional questions.
For other questions, or general information, about the Medical Care Unit, contact (866) 205-7403.
Prior authorizations for physician administered drugs are processed by the Medicaid Pharmacy Unit.
The Pharmacy Call Center may be contacted at (208) 364-1829, or toll-free (866) 827-9967.