Social Security Application Assistance for People Experiencing Homelessness

SSI/SSDI Outreach, Access, and Recovery (SOAR) is an evidence-based approach that helps providers support adults and children who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or co-occurring substance use disorder through the SSI/SSDI application process. 

SOAR helps providers develop complete, quality applications and support individuals throughout the application process. 

The Social Security Administration (SSA) determines SSI/SSDI eligibility and approval. SOAR does not guarantee approval. 

SOAR is designed to help adults and children who can apply for disability benefits under SSA rules. 

SOAR applicants may have these concerns or needs:

• Homeless or at risk of homelessness as defined as: Lacking the resources on hand to attain or maintain housing stability
• Need assistance with the SSI/SSDI application process  
• Have a serious mental illness, medical impairment, and/or co-occurring substance use disorder that affects their ability to work at a substantial gainful level
• The illness(es) or condition(s) have lasted or are expected to last for at least 12 months (or result in death)
• Individual is exhibiting symptoms of mental illness or has periods with worsening of symptoms that prevents sustainable employment
• For applicants with mental illness, they have marked restrictions in at least two functional areas

* An individual does not have to be currently experiencing homelessness to receive SOAR assistance. 

SOAR-trained providers help individuals navigate the SSI/SSDI application process by: 

• Gathering important information and documentation  
• Completing and submitting a quality application  
• Following up on the application  
• Tracking progress and providing ongoing support 

Applying for SSI/SSDI benefits can be complicated. SOAR provides specialized training, resources, and support to help providers assist individuals through the application process. 

When an individual is approved for benefits, those benefits may contribute to greater stability and support access to and engagement in behavioral health treatment, services, and recovery.

[Learn more about SOAR for Providers] 

Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) are federal programs administered by the Social Security Administration. 

• SSI provides payments to people who meet applicable income, resource, age, blindness, or disability requirements.  
• SSDI provides benefits to people with disabilities who have a qualifying work history.  

Eligibility requirements vary, and SSA determines whether an individual qualifies for benefits.

If you would like help locating a SOAR provider in your area, email SOARInquiries@dhw.idaho.gov. Include your name, the area where you currently live, and any other information that may help identify a SOAR provider near you. 

SOAR is a voluntary program and may not be available in all areas. 

For more information on requirements and benefits, review the Federal Social Security Online Application.