Social Security Application Assistance for People Experiencing Homelessness

SSI/SSDI Outreach, Access, and Recovery (SOAR) is an approach that helps states increase access to mainstream benefits for people who have are homeless or at risk of homelessness through providing free Social Security application assistance.


  • Nationally, about 28 percent of those who apply for these benefits without using the SOAR process are approved on initial application. Appeals take an average of one year to complete without using the SOAR process.
  • During 2018, 55 percent of initial Idaho SOAR applications were approved in an average of 79 days. On appeal, 37 percent were approved with an average of 210 days to decision. 

If you would like to know if you are on the Idaho SOAR case manager list or to update your information, email SOAR inquiries

SOAR training

The online course is time intensive; course completion takes 16-20 hours. While enrollees can complete the course as a team, all submissions must be independent. To become an Idaho SOAR case manager, you must attend an online course review session. For questions about SOAR trainings, email SOAR trainings.  

Training for case managers using the FREE SOAR online course
The course is self-paced and uses a fictional applicant to teach techniques that will improve the quality and completeness of any application for SSI/SSDI.

SOAR Case Manager Resources and Online Application Tracking

Idaho SOAR case manager forms

These documents, which include sample letters, forms, application worksheets, definitions of homelessness, and other tools, were developed by the SOAR Technical Assistance Center and can help in the SSI/SSDI application process.

SOAR data tracking

The SOAR Online Application Tracking system is available to everyone who has completed the SOAR training. It is a data system that helps to assess the need in Idaho for many assistance programs and may help find funding to be used for SOAR activities.

Resources include: 

SOAR technical assistance

For technical assistance, including support for action-plan implementation, training observations with feedback, assistance with tracking outcomes to document success, and help with accessing additional resources, please email the SOAR inquiries.

If you would like to know if you are on the Idaho SOAR case manager list or to update your information, please email the SOAR inquiries