SSI/SSDI Outreach, Access, and Recovery (SOAR) is an approach that helps states increase access to mainstream benefits for people who are homeless or at risk of homelessness through providing free Social Security application assistance.
Outcomes:
- Nationally, about 28 percent of those who apply for these benefits without using the SOAR process are approved on initial application. Appeals take an average of one year to complete without using the SOAR process.
- During 2018, 55 percent of initial Idaho SOAR applications were approved in an average of 79 days. On appeal, 37 percent were approved with an average of 210 days to decision.
If you would like to know if you are on the Idaho SOAR case manager list or to update your information, email SOAR inquiries.
SOAR TA Center Closure and Transition Update
As of August 18, 2025, the SAMHSA SOAR TA Center has closed due to changes in Federal priorities and funding. As a result, the following are no longer active:
- SAMHSA SOAR Adult and Child Trainings
- SOAR Online Application Tracking (OAT) system
The SOAR model remains recognized by the Social Security Administration (SSA) and Disability Determination Services (DDS).
Idaho is committed to continuing SOAR work and is navigating next steps for a new training and data systems, expected to launch in 2026.
Thank you for your patience during this transition. For questions, please contact SOARInquiries@dhw.idaho.gov