Promoting and protecting the health and safety of all Idahoans

Certified Family Home Program

(Consumer Page)

Certified Family Homes (CFH) provide a safe, family-style living environment for adults who need some assistance with the activities of daily living, but do not require a more restrictive institutional setting. Usually there are one or two adult residents in a CFH.  Each resident has a tailored care plan designed to meet their individual needs and to ensure they have the opportunity to participate in community activities.  The CFH is operated by a provider who has received the appropriate training and demonstrated the knowledge and experience to provide safe and effective services to the residents.  There are over 2,500 Certified Family Homes in communities across the state.

Please see our brochure for more information. (Version en Español)


Consumer Information




Certified family homes provide vulnerable adults with safe, family-styled homes where they receive quality care, their rights are honored, and they are included in the community.



A CFH is a home that meets approval criteria set by the State of Idaho and is certified by the Idaho Department of Health & Welfare to care for between one and four adult residents who cannot live on their own. Certification as a CFH is required when a paid caregiver provides services to any vulnerable adult residing in the caregiver’s home.

The focus of a CFH is to provide safe and effective care to residents in a homelike, family-style atmosphere, with an emphasis on protecting residents’ rights and involvement with the community.

Health and safety are the top priorities of a CFH. To properly care for each resident, the CFH provider must:

  • Have the time and appropriate skills to provide the level of and types of services required to meet each resident’s mental, emotional, and physical needs;
  • Ensure the home meets the resident’s physical needs; and
  • Maintain compliance with environmental sanitation, fire/life safety, and physical home standards set for the CFH program.


A resident is an adult who lives with the CFH provider and needs personal assistance and/or supervision. The CFH provider may or may not be related to the resident. Reasons the resident may be vulnerable and requires care include:

  • Advanced age;
  • Mental illness;
  • Developmental disability; and/or
  • Physical disability.

Residents may be eligible for Medicaid assistance to pay their CFH provider for their care. To apply for Medicaid benefits, call the Department’s Benefits Customer Service Center at 1-877-456-1233.  If ineligible for Medicaid, the resident may pay his or her CFH provider for care through personal funds or private insurance.

All residents are responsible to pay their CFH provider a monthly room and board charge as negotiated in the admission agreement.

As part of being admitted to a CFH, each resident will be assessed for functional, medical, and behavioral needs. Based on these assessed needs, the CFH provider and the resident will develop a plan of service detailing how the provider will care for the resident.



To operate a CFH, the care provider must:

  • Be an adult living in the home;
  • Start the application process by completing Application Part A and submitting it to the regional certifying agent;
  • Pay the $150 non-refundable application fee;
  • Attend new provider orientation;
  • Clear a Department criminal history and background check by applying at (Employer ID: 1104);
  • Hold current certifications in first aid and adult CPR by demonstration of skills to a live instructor;
  • Complete the "CFH Basic Medication Awareness and Infection Control" course through a technical college (CWI, CSI, CEI, ISU, LCSC or NIC);
  • Obtain required inspections of the home (see Sections 6, 7 and 9 of Application Part B);
  • Complete Application Part B and fulfill the remaining application requirements;
  • Schedule and pass an initial certification study conducted by the regional certifying agent; and
  • Operate the home in compliance with the rules governing certified family homes.

Yes, there are two types of respite services a CFH may offer: (1) hourly adult care to vulnerable adults who are not CFH residents; and (2) alternate care to residents who normally receive services in another CFH.

Hourly adult care, also known as adult day health, is a supervised, structured, paid respite service that may be offered in a CFH for up to 14 hours in a 24-hour period to vulnerable adults who are not CFH residents. Health and social services, recreation, supervision, and assistance with activities of daily living are provided in the home by qualified caregivers according to a contract tailored to the participant’s needs.

Alternate care may be provided according to the resident’s original plan of service and admission agreement for up to 30 consecutive days in another CFH that has an available vacancy. The CFH provider who normally cares for the resident will provide resident-specific training to the alternate caregiver.

For more information, please contact your nearest regional certifying agent or email the CFH program:


Find a CFH Placement

Certified Family Home Vacancy Reports 

Hourly Adult Care



Name Role Office
Steven L. Millward     CFH Program Manager (208) 334-0706
Susan Elsey CFH Technical Records Specialist (208) 334-0711
Bonnie Rice CFH Administrative Assistant (208) 334-0703
Lynette Palmer Region 1 CFH Specialist (208) 665-8807
Kim Cole Region 2 CFH Specialist (208) 799-4438 
Sandy Arnold Region 3 CFH Specialist (208) 455-7120
Carrie Rambeau Region 3 CFH Specialist (208) 455-7120
Laura Gomez
Region 4 CFH Specialist (208) 334-0700
Debra Gould Region 4 CFH Specialist (208) 334-0700
Nora Gonzalez Region 5 CFH Specialist  (208) 732-1515
Geneva Johnson Region 6 CFH Specialist (208) 239-6249
Josh Prigmore Region 7 CFH Specialist (208) 528-5721
Jana Brasier Region 7 CFH Specialist  (208) 528-5721