Idaho Web Infrastructure for Treatment Services (WITS) is an Electronic Health Record (EHR) system owned and operated by the Division of Behavioral Health (DBH). WITS is in the middle of sunsetting for all SUD Partners and Providers. In October 1, 2026 WITS will no longer be available for users outside of IDHW.
Accessing WITS
Select the production site in the time zone where your agency/facility is located. This may be different from the time zone in which the client lives.
Providers of Substance Use Disorder (SUD) Services
Sunset of the WITS System for SUD Providers
WITS, which is required for IDOC, IDJC, and ISC funded clients and also used by other private providers on their own accord, will begin the sunsetting process on July 1, 2026.
At that time no new clients or any other information should be entered into WITS except for encounter notes used to bill IDOC, IDJC, and/or ISC. Providers who are billing IDOC, IDJC, and/or ISC will have until July 30th to complete their batching and billing.
All SUD providers who currently use WITS will need to switch to their own EHR system by July 1, 2026.
Starting July 31, 2026, SUD providers will have read-only access to WITS until September 30, 2026. On October 1, 2026, WITS will no longer be available for use. The DBH Analytics & Automation Unit will work with SUD provider agencies' designated contacts to provide their requested WITS client and/or billing data reports after the agency is closed in WITS.
SUD agencies who are currently using Idaho WITS can complete and submit their Idaho WITS SUD Data Reports Request Form to obtain WITS data reports. These reports will be requested after July 30, 2026 to ensure the information entered for encounter notes in July are present.
If your agency is no longer using WITS and is not contracted with IDOC, IDJC, and/or ISC to work with their clients, please complete and submit the Idaho WITS SUD Provider Withdrawal Form to deactivate your agency within WITS.
For additional information, please review the June 16, 2026 WITS Sunset for SUD Providers Bulletin and the June 16, 2026 WITS Sunset for SUD Providers FAQ.
Need help with Idaho WITS?
Forms and documents
No new Agency WITS Administrators (AWA) will be admitted.
No new SUD Provider agencies are being added to WITS.
Date: 6/16/2026
About: WITS Sunsetting Reminder for SUD Providers - Key Date and Next Steps
What do I need to know?
WITS, which is required for Idaho Department of Corrections (IDOC), Idaho Department of Juvenile Correction (IDJC), and Idaho Supreme Court (ISC) funded clients, and is also used by other private providers on their own accord, will begin the sunsetting process on July 1, 2026. At that time no new clients or any other information should be entered into WITS except for encounter notes used to bill IDOC, IDJC, and/or ISC. Providers who are billing IDOC, IDJC, and/or ISC will have until July 30th to complete their batching and billing.
All Substance Use Disorders (SUD) providers who currently use WITS will need to switch to their own Electronic Health Record (EHR) system by July 1, 2026.
What does this mean for me?
Important Dates
• June 30, 2026: Last day for any new clients to be added to WITS.
• July 1, 2026: SUD providers will use their own EHR system.
• July 30, 2026: All WITS billing must be billed and batched by end of business July 30, 2026.
• July 31, 2026: All community providers will have read-only access to WITS until September 30, 2026
• October 1, 2026: WITS will no longer be available to community providers or partners.
For IDJC, IDOC, and ISC Funded Clients:
You are to continue using WITS until June 30, 2026 to enter all activities in WITS for IDJC, IDOC, and ISC funded clients.
Starting July 1, 2026, no new clients no new clients or other information should be entered into WITS except for encounter notes used to bill IDOC, IDJC, and/or ISC for services rendered up to June 30, 2026.
You will have until July 30, 2026 to get all encounter notes entered, released, billed and batched for processing.
All SUD providers who currently use the WITS system will need to switch to a new EHR system by July 1, 2026.
If you are using WITS for any clients other than those funded by IDOC, IDJC, and ISC then, it is highly recommended to get your own EHR system. Even though you can keep using WITS for a while, it’s best to start looking for your own EHR system. This way you’ll have a smooth transition when WITS access ends October 1, 2026.
All SUD Providers who currently use WITS:
The Agency WITS Administrator (AWA) or agency owner is highly encouraged to complete the Idaho WITS Data Reports Request Form for SUD Provider Agencies.
The Idaho WITS Data Reports Request Form for SUD Provider Agencies section to identify what type of WITS data report your agency would like to have for your client record retention. The WITS data will be from, at most, the last 10 years of information for your agency. Please identify whether you need client data, billing data, both client and billing data, or no data on the form.
These reports will not be pulled until after 07/30/2026 to ensure the agency has all information completed in WITS.
Agencies who are no longer using WITS, but are receiving this email:
Please have your Agency WITS Administrator (AWA) or agency owner contact us to notify us that your agency is no longer actively using WITS. If your agency has not been closed in WITS and no longer intends to use the system, please have the AWA or Agency owner complete the Idaho WITS SUD Agency Withdrawal Form.
The Idaho WITS SUD Agency Withdrawal Form has a section to identify what type of WITS data report your agency would like to have for your client record retention. The WITS data will be from, at most, the last 10 years of information for your agency. Please identify whether you need client data, billing data, both client and billing data, or no data on the form.
Once received, the DBH Analytics & Automation Unit will work on shutting down your WITS agency and WITS staff member accounts. The two designated contacts will retain read-only access for WITS record access until October 1, 2026
Guidance
Agencies who currently use WITS:
Please have the AWA or Agency owner complete the Idaho WITS Data Reports Request Form for SUD Provider Agencies.
- Complete and fill out the Idaho WITS Data Reports Request Form for SUD Provider Agencies. Select the type of WITS data report(s) you would like or initial "No Reports Needed" if you do not need any WITS data reports(s).
- If you select the type of WITS data reports(s) you would like, designate up to two staff members who we will reach out to give permission to access the stored data site for them to download the requested WITS data report(s).
- Once the Idaho WITS Data Reports Request Form for SUD Provider Agencies is completed, please send an email to idautomationhelpdesk@dhw.idaho.gov and attach the form to the email.
- Based on your response about the WITS data reports, we will reach out to the two designated contacts to set up the stored date site access for them to download the requested WITS data reports.
For agencies no longer using WITS at this moment but received this email:
If your agency has not been closed in WITS and no longer intends to use the system, please have the AWA or Agency owner complete the Idaho WITS SUD Agency Withdrawal Form.
- Complete and fill out the Idaho WITS SUD Agency Withdrawal Form. Designate up to two contacts with WITS accounts that will retain read-only access to WITS for your agency to access and retrieve records for your agency.
- Select the type of WITS data report(s) you would like or select “No Reports Needed” if you do not need any WITS data reports(s).
- Once the Idaho WITS SUD Agency Withdrawal Form is completed and signed, please send an email to idautomationhelpdesk@dhw.idaho.gov and attach the form to the email.
- Based on your response about the WITS data reports, we will reach out to the two designated contacts to set up the stored date site access for them to download the requested WITS data reports.
- If we are unable to reach your designated contacts, your agency’s WITS data reports will be securely stored for 10 years from your agency closure date. After 10 years, the WITS data reports for your agency will be destroyed.
| Event | Date & Time | Details |
|---|---|---|
| Scheduled Outage | Saturday - August 15, 2026 4:00am – 8:00am MT | WITS Offline |
| Scheduled Outage | Saturday - September 19, 2026 4:00am – 8:00am MT | WITS Offline |
| WITS SUNSET | Thursday – July 30, 2026 | All SUD Providers must start have all billing created, released, batched, and billed by end of business July 30, 2026 for State Fiscal Year 2026. Please review the WITS Sunset FAQ for more details. |
| WITS SUNSET | Friday – July 31, 2026 | All SUD Providers (does not include IDOC, IDJC, and ISC) will be converted to read-only. No new billing or information will be allowed into WITS. Please review the WITS Sunset FAQ for more details. |
| WITS SUNSET COMPLETED | Thursday - October 1, 2026 | All SUD PRoviders and Partners (IDOC< IDJC, and ISC) will no longer have access to WITS. |
| Agency Name | CONTACT | Phone NUMBER | |
|---|---|---|---|
| IDAHO DEPARTMENT OF HEALTH AND WELFARE | Analytics & Automation Unit Mon. - Fri. 8:00 am - 5:00 pm MST | idautomationhelpdesk@dhw.idaho.gov | 208-332-7316 (Voicemail Only) 844-726-7493 (Voicemail Only) |
| IDAHO DEPARTMENT OF CORRECTION | Dusty Orr | dorr@idoc.idaho.gov | 208-672-3436 |
| IDAHO DEPARTMENT OF JUVENILE CORRECTION | Kari Portales | kari.portales@idjc.idaho.gov | 208-577-5450 |
| IDAHO SUPREME COURT | Kim Woods | kwoods@idcourts.net | 208-947-7455 |
| MAGELLAN HEALTH | IdahoProvider@MagellanHealth.com | 855-202-0973 |